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SERVICE - WORKSHOP

We provide Mercedes-Benz Roadside Support Service with around-the-clock assistance, which provides state of the art assistance from qualified Mercedes-Benz technicians, in all major cities of Pakistan.

SERVICE CONTRACTS

A Mercedes-Benz service contract will help to ensure that throughout its life, your vehicle is maintained to the highest standards, by qualified technicians using Genuine Mercedes-Benz parts.

PRODUCT-I

PRODUCT-II

SERVICE PACKAGE

EXTENDED SERVICE PACKAGE

NO UNEXPECTED BILLS

It will also help you to manage your cash flow and avoid unexpected bills. After all, the fewer surprises your business has, the more competitive it will be.

REPAIR AND MAINTENANCE CONTRACT

A repair and maintenance contract will cover all scheduled servicing, ministry inspections (where applicable), and mechanical repairs, including the replacement of wear-and-tear items.

CUSTOMER SUPPORT

First-Class Service

Our After Sales support programmes have been carefully developed with your needs in mind. The result is a programme of practical, positive support that meets the needs of today’s Mercedes Benz owners.

SERVICE INTERVALS

Mercedes-Benz vehicles are equipped with ASSYST (Active Service System), which lets you know when your vehicle’s service is due. As part of their ongoing commitment to keeping your business on the move, your Mercedes-Benz workshop can service your vehicle when required and maintain comprehensive records to assist you in planning future workshop visits.

CUSTOMER CARE

At Mercedes-Benz, we strive to handle all customer needs, from providing genuine parts to having qualified automotive technicians repair our vehicles. Mercedes-Benz Client Care is devoted to providing complete customer satisfaction and, as today's vehicles have become increasingly advanced, our service facilities have changed with the times.

There is nothing better than the feeling of a new Mercedes-Benz, and the way to maintain that feeling is to insist on genuine parts and accessories fitted by factory trained technicians at authorized Mercedes-Benz dealers.

Workshop View

ROADSIDE ASSISTANCE

We are committed to making the overall ownership experience of a Mercedes-Benz vehicle the best in the automotive industry.

Beyond the services and assistance provided through our Branch Network, we have a nationwide auxiliary support network with the sole purpose of providing Mercedes-Benz owners with peace of mind wherever and whenever they need it.

For either Emergency Roadside Assistance or Emergency Roadside Repair Service, the vehicle identification number (VIN) will be required at the time of the initial call.

The VIN is easy to find and is located on the automobile registration, on the dashboard viewed from outside the front of the windshield on the drivers side, or below the door latch on the drivers-side door pillar. The last eight digits of this number are needed to access customer records.

(Example of VIN: WDBAA23C4MB567890. The last eight digits MB567890 are required to identify the vehicle records)